EZVapes welcomes your comments, feedback, and suggestions.

If you have questions please contact us by phone toll-free 10:00AM - 6:00PM Eastern (7:00AM - 3:00PM Pacific) at 855-EZVAPES (855-398-2737) and one of our knowledgable in-house customer care team members will be glad to assist you.

We don't use automated phone systems or annoying hold music, so go ahead and give us a call.

During normal business hours you can also connect with us on live chat.

You can also get answers to common questions on our FAQ page or by sending us an email using chat box on this page.
Expect a response same-day within normal business hours or next business day response when submitting this form after hours or on weekends.
Department Hours
  • Sales/Support: 10AM-6PM (or later) Eastern (7AM-3PM Pacific) Mon-Fri
  • Admin/Billing: 10AM-6PM (or later) Eastern (7AM-3PM Pacific) Mon-Fri
  • Warehouse/Shipping: 10AM-6PM Eastern (7AM-3PM Pacific) Mon-Fri


All returns require prior authorization. Please contact us using the information above if you wish to return an item purchased at our website.

Returns sent to the following address without prior authorization (RMA) will not be eligible for refund or replacement.

Customer Service

Toll free 855-398-2737 Open Mon-Fri 10A-6P Eastern or later.
  • Products: 1772
  • Categories: 110
  • Prices: US Dollars

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