Order Process


How does EZVapes.com protect my privacy?
When placing an order online your information is secured by 256-bit SSL (Secure Sockets Layer) encryption. In addition . . .
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How can I make changes to an order I just placed?
You can make changes to your order up until it has been picked up by the shipping company. You cannot make changes to your . . .
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Will EZVapes.com match a lower price before I place my order?
Yes! To request a price match prior to placing an order call the customer service line at (855) 398-2737 during normal . . .
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I am having trouble placing an order online.
If you are not able to complete your order online please call customer service during normal business hours at (855) 398-2737 . . .
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Why is my order on hold?
An order is usually placed on hold as a result of one of the following occurrences: - Your transaction was flagged for . . .
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How do I cancel my order?
You can cancel your order for a full refund at any time before your package is assigned a tracking number by calling customer . . .
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Where do I upload files EZVapes.com has requested to verify my order?
If your order requires additional verification and you have been asked to upload files, please visit this page to submit . . .
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Where do I enter my birthdate when purchasing e-liquid?
To order any item from EZVapes.com you must be at least 18 years of age and of legal smoking age in your place of residence. . . .
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Are orders currently being processed and shipped on time?
Check our new status page for up to the minute updates on our website and associated services. If there is any significant . . .
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Customer Service

Toll free 855-398-2737 Open Mon-Fri 10A-6P Eastern or later.
Information
  • Products: 1615
  • Categories: 116
  • Prices: US Dollars

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