EZVapes welcomes your comments, feedback, and suggestions. If you have questions please contact us by phone toll-free 10AM - 6PM Eastern (7AM - 3PM Pacific) at 855-EZVAPES (855-398-2737) and one of our knowledgeable in-house customer care team members will be glad to assist you. We don't use automated phone systems or annoying hold music, so go ahead and give us a call.

During normal business hours you can also connect with us on live chat or via text message (SMS) at 732-479-7687.

If you are an existing customer and are contacting us regarding an order you placed, please login to your account to open a support request.

You can also get answers to common questions on our FAQ page or by sending us an email using the contact form below.


Expect a response same-day or within 24 hours when you contact us via e-mail. When submitting this form after hours or on weekends, you should receive a reply the next business day. For fastest service, please contact us by phone or live chat.